DIY Credit Info

Security Freeze(s)

The other and longer process to lift a security freeze without a pin is by snail mail. Mail a letter with supporting identification documents to the credit bureaus (it’s recommended to mail the letters with tracking). Documents needed may be: Photo ID, proof of address, and for Equifax, you will need proof of your social security number as well. Check the credit bureaus websites for a list of acceptable documents.

Mail the letters to:

Experian Security Freeze, PO Box 9554, Allen, TX 75013

Equifax Information Services LLC, P.O. Box 105788 Atlanta, GA 30348-5788

TransUnion Fraud Victim Assistance, P.O. Box 2000, Chester, PA 19022-2000

If you request the lift by mail, then the credit bureaus have up to 3 business days to lift the freeze.

The easiest and best way of knowing if the security freeze was lifted, is by calling the credit bureaus security freeze department.

Equifax: 800-349-9960
Experian: 888-397-3742
Transunion: 888-909-8872

Disputes

Equifax, PO Box 740256, Atlanta, GA 30374-0256
Experian, PO Box 4500, Allen, TX 75013
TransUnion LLC Consumer Dispute Center, PO Box 2000, Chester, PA 19016

Wait up to 45 days for the credit bureau or furnisher to investigate and respond.