Serving North Dade, Broward,
& South Palm Beach
Office: (954) 833-5539
Fax: (954) 827-7796

DIY Credit Info
Security Freeze(s)
Equifax Credit Freeze/ Removal Form
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The other and longer process to lift a security freeze without a pin is by snail mail. Mail a letter with supporting identification documents to the credit bureaus (it’s recommended to mail the letters with tracking). Documents needed may be: Photo ID, proof of address, and for Equifax, you will need proof of your social security number as well. Check the credit bureaus websites for a list of acceptable documents.
Mail the letters to:
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Experian Security Freeze, PO Box 9554, Allen, TX 75013
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Equifax Information Services LLC, P.O. Box 105788 Atlanta, GA 30348-5788
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TransUnion Fraud Victim Assistance, P.O. Box 2000, Chester, PA 19022-2000
If you request the lift by mail, then the credit bureaus have up to 3 business days to lift the freeze.
The easiest and best way of knowing if the security freeze was lifted, is by calling the credit bureaus security freeze department.
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Equifax: 800-349-9960
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Experian: 888-397-3742
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Transunion: 888-909-8872
Disputes
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Equifax, PO Box 740256, Atlanta, GA 30374-0256
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Experian, PO Box 4500, Allen, TX 75013
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TransUnion LLC Consumer Dispute Center, PO Box 2000, Chester, PA 19016
Wait up to 45 days for the credit bureau or furnisher to investigate and respond.
